PRIVACY POLICY

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

When you interact with our Site, we may collect:

Contact Details: Name, email address, phone number.

Shipping/Billing Information: Address, postal code, country.

Payment Information: Credit/debit card details (processed securely via [Stripe/PayPal], we do not store full card numbers).

Account Data: Username, password (if you create an account).

Communications: Customer service inquiries, product reviews, survey responses.

1.2 Automatically Collected Data

We use cookies and tracking technologies to collect:

Device & Usage Data: IP address, browser type, operating system, pages visited, time spent on Site.

Location Data: Approximate geographic location (city/country level) for currency/tax calculation.

Cookies: Session cookies (for cart functionality), analytics cookies (Google Analytics), and marketing cookies (Facebook Pixel).

1.3 Data from Third Parties

We may receive information from:

Social Media Platforms: If you interact with us on Instagram/Facebook.

Payment Processors: Confirmation of transaction status.

Advertising Partners: Aggregated data for retargeting campaigns.

2. HOW WE USE YOUR INFORMATION

We process your data for the following purposes:

Purpose Legal Basis Examples

Order Fulfillment Contractual Necessity Processing payments, shipping orders.

Customer Support Legitimate Interest Responding to inquiries, returns.

Marketing & Promotions Consent (opt-in required) Email newsletters, discounts.

Site Improvement Legitimate Interest Analytics, A/B testing.

Fraud Prevention Legal Obligation Detecting fraudulent transactions.

3. DATA SHARING & DISCLOSURE

We only share your information with trusted third parties when necessary:

3.1 Service Providers

Payment Processors: [Stripe/PayPal] (for secure transactions).

Shipping Carriers: [DHL/FedEx] (to deliver orders).

IT & Hosting: [Hostinger] (website infrastructure).

3.2 Legal Compliance

We may disclose data if required by law (e.g., tax authorities, court orders).

3.3 Business Transfers

In case of a merger or acquisition, user data may be transferred under confidentiality agreements.

4. DATA RETENTION & SECURITY

4.1 Retention Period

We retain your data only as long as necessary:

Active Accounts: Until you request deletion.

Order Records: 5 years (for tax/compliance purposes).

Marketing Data: Until you unsubscribe.

4.2 Security Measures

Encryption: SSL/TLS for all data transmissions.

PCI Compliance: Secure payment processing.

Access Controls: Limited employee access to sensitive data.

5. YOUR RIGHTS & CHOICES

Depending on your location (e.g., EU, California), you may have the right to:

✅ Access/Download your data.

✅ Correct inaccurate information.

✅ Delete your data ("Right to Be Forgotten").

✅ Opt Out of marketing or cookie tracking.

✅ Lodge a Complaint with a supervisory authority (GDPR).

To exercise these rights, contact us at privacy@mzkdesign.com.

6. INTERNATIONAL DATA TRANSFERS

If data is transferred outside your country (e.g., EU → US), we use:

Standard Contractual Clauses (SCCs).

Privacy Shield-certified partners (where applicable).

7. COOKIES & TRACKING TECHNOLOGIES

We use:

Essential Cookies: For site functionality (e.g., shopping cart).

Analytics Cookies: Google Analytics (anonymous traffic data).

Marketing Cookies: Facebook/Instagram ads (opt-out via browser settings).

Manage Preferences: Via our [Cookie Consent Banner] or browser settings.

8. CHILDREN’S PRIVACY

Our Site is not intended for users under 16. We do not knowingly collect data from children.

9. POLICY UPDATES

We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date.